Ally bank account restricted??
Hi I’m new to ally, I recently made a HYSA account with them and deposited 500 dollars from my savings account into it. Shortly after my account was restricted and it says it detected “unusual activity” is this normal for recently opening a savings account? Not to mention I called the bank support number and a lady answered and said that she won’t be able to access it and would give me a number to call professional support, she began saying “877-344-“ and then said “I’m sorry our system is down because of our maintenance and I am not able to give you the last four digits” which was weird, considering that after she hung up I checked their website which there is no number on there consisting of “877-344”. She told me to give a call back to the bank instead on another day. I’m worried about my money and I’m not sure if this is a common issue.