G2A Seller Account Suspended Without Clarification (Help)
Hi everyone,
I’m posting here because our G2A seller account has recently been suspended, but so far we haven’t received a clear explanation regarding the exact reason behind the suspension.
We have been actively selling on G2A and our cooperation with the platform is very important to us. We have already contacted G2A Support and made it clear that we are fully willing to cooperate, clarify any concerns, and provide any genuine information or documentation they may require.
At this point, our main concern is simply understanding what exactly caused the suspension and what we need to do to resolve it.
We are not trying to avoid any rules or responsibilities. On the contrary, we want to understand the issue, clarify anything that may have caused concern, and continue our business relationship with G2A in full compliance with their policies.
If anyone from the G2A Team sees this post, we would really appreciate it if you could review our case or let us know what additional information is required from our side.
We are ready to cooperate completely and would very much prefer to resolve the issue rather than have our long-term cooperation with G2A come to an end.
Thank you.