i bought spotify 12 months and it was just 3 months .. now it dont even work anymore. I will make sure to use a lawyer to stop this fraud and also against G2A for allowing this vendors to scam people
Got a $50 Amazon gift card already redeemed from Player_kingdom. Then I checked reviews and saw multiple people getting scammed the same way after me too. Crazy this seller is still operating while replying unprofessionally and asking people to change ratings instead of actually resolving the issue.
The developer (37Games) has a broken authentication login system that prevents me from accessing my paid game account. Shockingly, they have kept their web payment shop active while leaving the game login loop entirely broken. They have also disabled the in-app customer support button. I am paying for digital goods that the developer is intentionally blocking me from accessing, while continuing to solicit payments."
I bought an account from Gamesolution and the 2FA code was wrong twice any chance I can get this sorted or any advice. I couldn’t find a chat bot on the website.
I issued a refund for an order back on March 10th, as the seller was selling Japan keys as EU ones. I got scammed technically. He agreed to refund me, but my money never arrived back.
He sent a screenshot which said he refunded me, but now claims he never got the money in the first place.
I tried to open another ticket with the issue, but since I opened one for the refund itself, I can't open a new one for this order. I also can't add to the 'existing' ticket because it's been closed, or at least I can't reply to it. The bots keep telling me to open a ticket, then that I can't open a ticket. The seller is useless and since he scammed me in the first place, I doubt he'll issue me a proper refund and complete it.
What the hell do I do?
Hi, hoping a mod can help push this along since regular support has gone quiet.
I'm not asking to jump the queue, just for someone to actually look at the ticket. Happy to DM ticket # or any details needed. Would really appreciate a nudge in the right direction — either the key or a refund works.
u/g2a_com u/JustineFromG2A
Hey everyone,
I'm genuinely curious if anyone else has experienced this.
I purchased 10 Random Steam Keys from the same seller (World_of_games) on G2A. Before anyone says it, I know random keys come with the risk of duplicates, and I accepted that before buying.
What I didn't expect was that all 10 keys would be redeemed for RollerCoaster Tycoon Deluxe.
The product page advertises a random selection from a pool of 20+ games, so while I expected to receive some duplicates, I didn't expect all 10 purchases to be the exact same title.
I contacted the seller first, and here's their response.
If its a Large Random, why did i recieve the same game every time?
I then contacted G2A Support, and they pointed me to the disclaimer that recommends buying from different sellers because duplicate keys can happen. They ultimately denied my request.
I've attached screenshots of the product page, the list of possible games, my conversation with the seller, and G2A Support's response so everyone has the full context.
I'm not trying to start a witch hunt or claim I deserve a refund. I'm honestly just trying to understand if this is normal.
Has anyone here purchased multiple random keys from the same seller and received the exact same game every single time?
Do these "random" listings typically work this way, where buying multiple keys from the same seller often gives you the same title repeatedly, or was I just incredibly unlucky?
I'd really appreciate hearing about your experiences before I ever buy random keys again.
Found this listing on Kinguin: ~$95-100 for a 12-month "ElevenLabs Creator" subscription top-up from a seller called CDKeySell Digital. Instead of giving you a redeemable code, the instructions say to send them your ElevenLabs account email and password so they can "activate" the plan directly on your account, then change your password after.
ElevenLabs' actual price for this plan is $22/month ($220/year if you pay annually direct) — so this is more than 50% off, and ElevenLabs doesn't run any official reseller or gift-card program for individual plans.
My read: this is probably an account being funded with a stolen/fraudulent payment method, which works fine short-term but risks getting suspended once the fraud is caught (chargeback, card issuer flag, etc.) — likely after Kinguin's 30-day buyer protection window has already closed.
Seller shows a 99.83% positive rating from ~15k Kinguin reviews, for what that's worth. Tried asking in the Kinguin subreddit and it got removed/auto-modded within a minute.
Anyone recognize this pattern, or had a similar "we activate it on your account" subscription top-up go bad after the fact? Trying to sanity check before anyone else falls for it.
I bought an account with hitman WOA in it. I decided to buy the "hitman 3 access pass, hitman 2 expansion path" DLC to it which I did via a key that was labeled global. I live in sweden but the account is set to india due to the previous owner. When I tried to activate the key it said "you can not buy this in this region" which was weird in two ways considering the key was global and it was a key activation not a purchase. So I decided to just buy the DLC in steam instead but apparently I had to wait 3 months before I can change payment method to Sweden. So how do I do now? Do I buy another key because the last one was faulty? Or was the key even an issue or is it because I have bought a account from another region or what? I would reallly appreciate any help or tips, thanks!
Bought an account from g2a thinking logging in and installing would work but it did in fact not work.. any tips
i bought a psn gift card but got the incomplete key contacted seller about the same do they provide you with a new key or refund the amount? if anyone has gone through the same problem?
yo, ao i got 750 in turkish lira, added it to my xbox balance, cant use it, even with premium vpns like nord, i went through multiple live chats with Microsoft, because i was like ok, imma say it was a gift. last guy i talked to was actually helpful, he told me thst he cant help me bypass their rules directly, but what he could say it thst the account needs to remain logged in the region i am teying to buy the games at, for at least 7 days, without trying to make the purchase in between, and generate activity by playing and browsing and stuff, does this have any merit? has it worked before for anyone?
So a month ago or two I bought a key for HELLDIVERS 2 and got it revoked like a week ago, wrote to the seller as the policy stated - no response, then accordingly wrote to g2a support to move this case up, and it's been another week without an response. Now I see I'm not the only one in this kind of situation. A few minutes ago I wrote a review on trustpilot in hopes that they will respond back, if not I think the only hope of getting my money back is through my bank :(
Hi G2A Team,
I am forced to post here publicly because my active ticket has been completely ignored for 7 full days (since June 25th).
I purchased a 60 EUR PlayStation Gift Card via guest checkout. Due to a small typographical error, my contact email was registered incorrectly. The payment of 62.99 EUR (73.67 USDT) was successfully cleared instantly via RedotPay, and I have already provided all official receipts inside my ticket.
My ticket ID is PHPW-554488 and it is currently stuck on "Waiting for Support". No human has replied to me for a whole week while G2A holds my money.
Please, I need a human moderator to look into this, update my email, and send my code to my correct address.
- Order Number: UHO20260624012111887790580
- Ticket ID: PHPW-554488
- Transaction ID: 386175048716636
- Correct Email: wael-affichage@hotmail.fr
Thank you.
Check DM please ! ASAP.
I bought a Minecraft account from the seller Dingdang_game on G2A several months ago. Right after purchase, I changed the email to my own and never used that email for anything else. I had made several purchases on servers and made significant progress on the account.
Here’s why I’m sure I didn’t compromise the account:
Despite all that, the email on the account was recently switched to an address I don’t recognise, and I lost access. I can’t recover it through Microsoft because I’m not the original buyer and don’t have the original billing details.
I’ve sent the seller several messages explaining the situation — I’m not asking for a refund or a new account, I just want help recovering this specific one — but they haven’t replied.
Has anyone dealt with this seller? Is there any realistic way to get the account back, or should I go straight to a PayPal/bank dispute? Any advice would be appreciated. Thanks.
Título: Compré una cuenta de Minecraft al vendedor Dingdang_game en G2A hace meses – me cambiaron el correo a pesar de tener máxima seguridad y el vendedor no responde. ¿Consejos?
Texto:
Hace varios meses compré una cuenta de Minecraft al vendedor Dingdang_game en G2A. Nada más recibirla, cambié el correo por el mío personal y no usé ese correo para absolutamente nada más. Tenía compras hechas en servidores y mucho progreso en la cuenta.
Estoy seguro de que no comprometí la cuenta porque:
Aun así, hace poco el correo de la cuenta se cambió de repente a una dirección que no reconozco y perdí el acceso por completo. No puedo recuperarla mediante Microsoft porque no soy el comprador original y no tengo los datos de facturación originales.
He escrito al vendedor varias veces explicando que solo quiero ayuda para recuperar esa cuenta en concreto (no busco reembolso ni otra cuenta), pero no responde en absoluto.
¿Alguien ha tratado con este vendedor o con un caso similar? ¿Hay alguna forma realista de recuperar la cuenta o debería ir directamente a una disputa con PayPal o el banco? Agradezco cualquier consejo. Gracias.
I was blackmailed by someone online that I paid $42 on these cards that I don't want and I want my money back this happened not too long ago so I do not want the cards good thing it only says dbt pending on the account they were 2 $20 Razor Cards
Buongiorno ragazzi ho letto che il servizio ci impiega le famose 72 ore per una risposta ai ticket poiché non funziona più h24 e 7 su 7 ma io sono settimane che ho un ticket aperto e non ricevo alcuna risposta. Ordine pagato e account utilizzato un paio di giorni ma dopo è stato bloccato da sony perché è stato chiesto un rimborso e quindi hanno sospeso l'account. Ho aperto un ticket di contestazione i primi di giugno e il venditore del marketplace mi dice che per risolverlo devo far cambiare lo status dell'ordine che è in attesa ma l'assistenza di g2a è praticamente sparita. Come si può risolvere in questi casi?
big scam they take your money and they don't give you items and treat you like you are the problem, don't use this service all positive reviews are bought. and they ignore support requests.
So I just saw Claude Max x20 available for $139 for one month. There's no regional pricing that allows it to be that cheap for the seller to take advantage of. I also can't see how the seller has any margins whatsoever for profit at that price. There's also not really a way for them to buy it in bulk from Anthropic, as they use your session cookie to access your account to buy the subscription for you.
Is the only conclusion that they're using suspicious credit cards or they're using a suspicious way to purchase a subscription?
