u/Ancient_Onion8712

I have HyperX III S wireless on the current ngenuity software. Just now I received a notification about a new firmware and I followed the instructions to update my firmware and it is failing every time. In the past I have successfully updated firmware using this method without any issues until now.

I have tried plugging into a bunch of USB ports to no avail. I have rebooted my PC a few time over and start the upgrade process and yet it keeps failing.