My husband is being bullied at work and I need advice
Hello! I created a throwaway just in case anyone happened to see this and to hopefully protect from any retaliation. That being said, I'm not sure exactly how much to share or not share, so I'll do as much as I feel comfortable and then I can respond to anyone's questions for clarification.
So, my husband has been working for Nordstrom for almost 2 full years now. He started out in sales, then he moved to another position that is more suited to something that he went to school for. He's been in this position for nearly a year now and its kind of a "junior" position. Anyway, the coworkers in his store are insufferably, horribly, mean sometimes. Most of the time, even. The only person that has his back is his department manager, thank God. She has suggested to write an email for every altercation that happens between employees, which is very often. Id say 3-5 times per week. He's even sat down with the store manager and HR person separately and expressed his concerns about his psychological well-being, and they seem to go well in the moment, but nothing ever changes from it and nobody is less mean. Its still screaming through the phones, making fun of him to other coworkers in front of him and other coworkers, etc. The store manager refuses to let the dep. manager write up these employees because they have been there for a long time (10+ years) and she said they will contact the ECC and she would end up getting in trouble...
This is just the gist of it. There is so much more to it that I cant fit here or you would be reading forever. The reason he hasn't sought out another job is simply because he likes the work itself and he enjoys the customers AND for where we live its the highest payest job he can get in his field. He's just suffering and im at a loss, I want to help him so bad and if I have to reach out to the ECC myself then im more than willing to do it.
If anyone has any advice or experience with this I'm begging for your help, and thank you.
Edit: Okay guys, I realize that me reaching out to involve myself is a little rash. Admittedly I wrote this in the heat of a moment and I'd take it back. But to be clear, he has been advocating for himself for a while now and it isn't working. Is there anything else to do?