Helio Strap issues after 7 months — false steps during sleep & sleep tracking failing during travel
7 months in with the Helio Strap — loving it overall, but two issues have started bothering me recently and wanted to see if anyone else is experiencing the same.
Phantom steps during sleep
For the past while, my step count has been registering steps while I'm asleep — sometimes 10–15 steps, occasionally up to 50. This never happened in the first few months of use. I'm using it as a third-party accessory(strap) so I'm not sure if that's contributing, but it's frustrating to wake up with an already-inflated step count.Sleep tracking fails during travel
My job involves a lot of travel — buses, trains, cars. Whenever I'm in transit, my sleep data is either wildly inaccurate or doesn't record at all. I assume the movement of the vehicle is confusing the sensor, but it makes the data pretty useless on travel days.
Has anyone else run into either of these? Any workarounds or settings that helped? Would love to know if this is a known issue or just me.