u/AnxiousViolinist108

More of a vent post… Was so excited to receive the X40 Ultra but sadly will have to return it. The setup went ahead flawlessly but soon I thought something was amiss when it never returned to the dock despite my requests. Initially I thought it was going to complete mapping before charging… but even after I stopped the mapping it could never find the dock, let alone scale the incline ramp and charge. Tried remedying the issue with tech support, including a factory reset but still to no avail… I understand these are complicated gadgets, but I feel like paying $500 should provide a bit more confidence that the product won’t be essentially DOA. Oh well, might go for Roborock next…