Nanny no-show / emergency - AIBU for expecting a heads up?
Hi all, would appreciate some advice regarding a nanny no-show after a car accident (thankfully she’s fine)!
Our nanny has been with us for a couple of months now. Generally, she is very good with our son - there have been one or two issues (misplacing our house keys during the first week / her family planning a surprise trip for her at the last minute leaving us in the lurch) but she has always been apologetic and quick to let us know.
Yesterday evening, I received a call from our toddler’s nursery to say that our nanny had not turned up to collect our toddler. I was mortified and had no idea. My husband and I both work full time in busy jobs - couldn’t get hold of the nanny but thankfully I was able to run down and collect him within the hour (incurring a £30 late collection fee)!
Despite texting and calling the nanny to see if she was OK, we did not hear back until the next afternoon. We were then informed by her partner via her phone that she had been in a car accident a few days ago but thankfully is all fine and had been discharged from hospital on the day she missed pick-up. We responded to say we are so glad she is OK, sent well wishes and said to let us know if there is anything we can do to help.
However, am I wrong to feel a bit miffed by the lack of communication here?
As I understand it, she would have known in advance that she wouldn’t be collecting our toddler from nursery as normal and that he would have just been waiting there. The fact she was discharged on the day she missed pick-up suggests she was in a position to give us the heads up (or at least ask her boyfriend/family member to do so). There wasn’t any acknowledgement of our son in the message we received or the fact he was left at nursery. Further, she has been discharged and her boyfriend said she is “fine” yet we are completely in the dark as to what the plan is from here - no mention at all of her getting back in touch at any point to indicate what that means in terms of if/when she will be returning to work. She knows that we both work full time, have limited family support and I am heavily pregnant / due to have a second child in a few weeks.
Perhaps it is just pregnancy hormones but this scenario makes me anxious as I feel there has been a failure in communication on several levels. The fact my toddler was sitting there by himself so late and there hasn’t been any acknowledgement of that despite the nanny being “all fine” has upset me. I’m tempted to just go without the nanny once new baby arrives and juggle pick up myself during mat leave but husband thinks that is a knee-jerk reaction / we should see how the newborn phase is with two kids first before making rash decisions. Either way, of course this would be a conversation to have with her once she gets in touch and is in a position to chat.