Lost On What To Do/Who To Contact
Sooo. This application/starting process has been a nightmare for me from day 1 of applying. My application portal was correct originally, then I asked to change my start date. Now my application portal shows the wrong major and no start date and I can’t complete any tasks. My student portal was active, was showing the correct major, start date, financial info, etc.
I emailed enrollment today because I keep getting emails stating that I need to complete tasks in the application portal but I can’t because its broken. NOW my student portal says I’m not active/enrolled, my financial info has poofed away, my email icon is gone, and some random new person in enrollment told me to reach out to IT. IT is telling me this is on enrollment because everything says I’m not active. Who do I contact?? What do I do? This is almost making me not want to start because if its this much of a nightmare from Day 1 how much worse does it get??