Was I charged twice for the OEM Volkswagen Dual Tone Horn? Need your help.
Hi everyone,
Yesterday, I got the OEM Volkswagen Dual Tone Trumpet Horn installed on my Taigun gt plus at an authorized VW service center.
My invoice shows:
Part No: 6JR093806
Qty: 2
Parts Cost: 5,997.99
I thought 6JR093806 was a complete dual-tone horn set (2 horns). But my invoice shows quantity 2, so I'm wondering if I was charged for 2 sets instead of 1.
Has anyone here installed the same OEM horn?
If yes, could you please let me know:
What was the price you paid?
Did your invoice show Qty 1 or Qty 2?
If possible, could you share a photo of your invoice with your personal details hidden? I only need the part number, quantity, and price to compare with mine b I take this up with Volkswagen Customer care.
Thanks in advance! Any help would be appreciated
Update: The issue has been resolved.
I spoke with the Service Manager today. He checked the invoice and confirmed that I was incorrectly billed twice for the OEM dual-tone horn (Part No. 6JR093806). It was a billing mistake from the service center's side.
They acknowledged the error and have agreed to refund the excess amount.
Thanks to everyone who commented.