Payment Method Wasn't Working and Then Account Suddenly Deleted
Hi all,
So when I was at work last night, I got a text that the payment method on file for my visible account stopped working. No biggie, this happened because I had to get a brand new card due to hacking concerns, and I must have not changed the payment method to my new card. (so many accounts to change when that happens).
However, I couldn't deal with the issue right then because I was at work. I wake up this morning and login to my account to change it, and boom, it says my account has been 'terminated'.
How can I fix this?? All I want to do is update my payment method and continue on as normal. I don't want to make a new account or god forbid get a new number.
If the Visible support team could connect with me that would be amazing.