u/ArmSquare

Guys I'm begging you please switch to a different brokerage firm. My father passed away almost a year ago and I have been dealing with the beneficiary customer service team ever since then. They are constantly asking me to provide new forms that they didn't before, take weeks to respond without helpful information, and are overall incompetent and disorganized. You never know, you might just die in an accident and then your loved ones will have to deal with them, on top of the grief. My father had accounts in Fidelity and Schwabb and neither company has caused me anywhere near as many issues as E-Trade. Awful company.