r/etrade

Customer service nightmare
▲ 1 r/etrade

Customer service nightmare

Unbelievable how they can get away with this. Trying to help my son (who needs my support) simply get into his brokerage account. No explanation for this mysterious account restriction, and when we call the support number, it says your wait time is approx 5 min. Well we waited 2 hrs 45 min yesterday, and had to give up. Same experience today, I'm coming up on an hour. Formalizing complaints sounds like a good idea, but if anyone else has any suggestions I'm all ears.

https://preview.redd.it/cidfimjttuuh1.png?width=2302&format=png&auto=webp&s=eefb60277ee5da98bb46260333f4c3a0b433426d

reddit.com
u/michaelj10052000 — 4 days ago
▲ 2 r/etrade

How are the volatility restrictions on stock trading in Etrade?

I can't seem to trade a lot of symbols on Schwab due to volatility restrictions.

reddit.com
u/greg-spears — 6 days ago
▲ 0 r/etrade

Can anyone share a screenshot of the app’s checking account transaction history page? Redacted, obviously!

I’m looking to switch from Charles Schwab because I hate their transaction history page with a passion. I want to see if Etrade is any better in this regard, but I can’t find screengrabs of the checking account’s transaction history page anywhere online. Please help!

reddit.com
u/Total-Picture-5295 — 5 days ago
▲ 2 r/etrade+1 crossposts

Looking For a Statement

I’m trying to trade options on Webull, but I need to increase my Options Trading Level. I’m required to upload a statement showing that I have previous experience trading options.

I’m looking for someone who can provide a legitimate statement showing options trading experience. I would preferably like one from Robinhood. WILLING TO PAY

reddit.com
u/Downtown-Effective-1 — 13 days ago
▲ 1 r/etrade

Adding External Account

I'm trying to add an external account to avoid wire transfer and use ACH transfer to withdraw cash out of my account. I'm going through the Transfer Money>Add External Funding Account route because I cannot find another way to add an external account. (Open to suggestions)

What I want to do is withdraw all the cash out of my account to my Wise account (US checking account) but I consistently get this error. I'm on desktop (tried Safari and Firefox), cleared cache/cookies, add the authentication app and confirmed my Irish phone number is correct.

Any suggestions?

https://preview.redd.it/zooxls5qh1th1.png?width=844&format=png&auto=webp&s=aa0b348d7799f07c393a74eb70cf3c3f0e5c8ae5

reddit.com
u/SiofraKell — 13 days ago
▲ 1 r/etrade

Concern on 10/1 incident

I am reporting a serious issue regarding an incident on E*TRADE yesterday, 10/1, which impacted all of my family's accounts.

During a specific period during market hours yesterday, executed 'buy' transactions completely disappeared overnight, and our gains/losses were recalculated incorrectly. As of today, these transactions are still missing from my portfolio.

Honestly, after seeing transactions disappear overnight, I'm terrified to keep using this platform..

reddit.com
u/Real_Media_2054 — 13 days ago
▲ 1 r/etrade

Etrade has decided my IRA itself owes tax of $18,326!

I frankly don't expect this to be a problem but somebody major fat fingered the computer. I do have substantial ET and EPD in my IRA. I do trim those positions with gross sales of around $50,000 each January. That tends to result in minor tax losses to the IRA in the one to two thousand dollar range. This year the 990T shows I owed $760 to the IRS with no late payment penalty and $82 to California FTB plus an $8 late payment penalty. The late payment penalty happens because Price Waterhouse can't get to all the IRAs in less than 18 months. So I owe a total of $850 in tax to Ca and the IRS, or more correctly Etrade as the IRA custodian owes $850 from my IRA to those two taxing entities. This is fully expected. What I did not expect is the Etrade alert I received says they are going to send $18,326 to pay the tax owed. As you might expect that is unsettling news. I did call as soon as I got the alert, but it is 7pm on Friday and the Platinum Support team is not staffed after 8PM EDT, but I did have the normal CSR leave a note for the tax department to relook at the returns. I will call the Tax Desk on Monday morning. Hopefully I can get this straightened out Monday morning. I will keep this updated.

reddit.com
u/Admirable_Nothing — 13 days ago