Just wanted to say I am officially blacklisting any company who uses UPS.
I have had 6 packages get lost in transit, each of which have been 2nd day air with shipping insurance. All get lost in the sorting facilities of the state they are getting shipped from, never even coming to my state. One of which was an extremely valuable/necessary part for my vehicle (which I then had to pay for anyway as I need a vehicle to live in the US). Abysmal. Outsourced and lazy reps on the support lines, being told lies by support. “You need to file a claim to have the sorting warehouse find your package” then when I go to file the claim I am told by the website I can’t because the package is in transit. What the fuck is this company dude? Why would anyone *choose* this over literally any other company who can actually track a package and facilitate information correctly. To all who see this I suggest the same. Private equity destroyed this. RIP