u/Asad2301199

For people who regularly order food through Uber Eats, Just Eat, or Deliveroo, I’m curious:

What would genuinely make you switch to ordering directly from a local takeaway or restaurant instead?

A lot of restaurants now have their own websites or ordering links, but customers still seem to default to the big apps because they’re convenient, familiar, and already on their phone.

So what would actually change that behaviour for you?
Or is the convenience of the big apps too strong unless the saving/deal is significant?

I’m just trying to understand the real customer psychology behind this. Restaurants often say they want customers to order direct, but from the customer side, what would actually make you bother changing your habit?

I’ve been working on something called BDbites, and I thought it might be worth documenting the journey from the very beginning, from start to launch to scale. Im currently in the onboarding phase and i am getting positive responses from local vendors who are absolutely tired with policies and high commision plans from current Delivery platforms.

The idea is pretty simple, local restaurants and takeaways are getting hammered by high commission fees from the big delivery apps, hovering around 30% to 35% per order. For a lot of small businesses, that’s a huge chunk of their margin gone before they’ve even paid staff, rent, ingredients, bills, and everything else.

BDbites is my attempt at building a more local first alternative.

Instead of taking a big cut from every order, the goal is to give restaurants their own ordering system, live delivery tracking, ticket printing, and a proper setup they can use for a fixed monthly cost.

I’m starting local, and honestly I think there’s a real opportunity here. Loads of good food spots, loads of independent businesses, but most of them are stuck relying on platforms that take a painful amount from every sale. The plan is to scale as soon as i can outward and hopefully have LSbites, LondonBites, BBbites and so on under the Citybites umbrella.

I’m still early. There’s a lot to figure out, and I’m sure I’ll make mistakes along the way, but I want to document the process properly from zero. I’ve acquired investors and we’re now slowly moving from idea stage into execution.

Ill be posting the whole journey on my personal account for those who are interested in seeing what it takes to start and scale a startup:
byasadb and bdbites on tiktok