u/AshamedEchidna1456

I have Walmart+ account. I place a delivery order every week for the same address and day using same credit card. I started my order today on my phone and then finished it on my laptop. It was over $500 this week as I am going to hand carry half of it over to a friend. Walmart flagged it as fraud and immediately canceled it. Chat with customer rep just said wait 24 hours and try again. Why was my order flagged as fraud? Same address, same card, same day. Why?

UPDATE: I finally got my order! I waited 24 hours as suggested by the online chat representative, and then resubmitted the order on my phone, and did the checkout on my phone and it went through without any problem. Apparently, when I did the order the first time, I loaded the cart on my phone and then switched to my laptop to checkout (because my phone battery was low), that change in device and IP address triggered the fraud alert and caused the whole cart to cancel. Thank you to everyone who read and responded to my post. I appreciate it!

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u/AshamedEchidna1456 — 23 days ago