Downed Cable Line
It took me 2 hours to cancel my service. I had gutters installed on my home so I had to have a technician come out and remove the line as the cable guys would not. They destroyed the line and draped it on my fence. I called to have them fix it and the technician called twice I awnsered both times and then he hung up each time and canceled my appointment saying I never answered (though I heard his radio going and told him I could hear him over the phone). Called again the other day saying the hazardous line needed to be removed. The lady said she’d call me back in 30 minutes. She never called. Without my knowledge or consent the technician came and reinstalled the cable onto my home that I explicitly stated needed to be removed. Never knew he was here. No appointment. No notification. Nothing.