u/AureleChan

I’m making this post because I spent hours trying to fix the 0xFFFE error and the “Driver cannot be loaded” message when launching several ASRock applications such as:

• ASRock Polychrome RGB
• ASRock A-Tuning
• ASRock Restart to UEFI

The applications refused to start and showed error 0xFFFE and “Driver cannot be loaded” with no clear explanation.

I tried many solutions found on Reddit and different forums:

• BIOS update
• Windows updates
• reinstalling chipset drivers
• installing/reinstalling Malwarebytes
• disabling antivirus
• completely reinstalling ASRock software
• running as administrator

Nothing worked in my case.

The problem disappeared immediately after uninstalling FACEIT Anti-Cheat and its related services/components.

So yes, after hours of troubleshooting, the “solution” was apparently to remove FACEIT Anti-Cheat entirely.

Apparently, actual cheaters still manage to bypass anti-cheat systems, yet legitimate motherboard utilities from ASRock get blocked as if they were a security threat. Priorities, I guess.

Meanwhile, uninstalling FACEIT immediately fixed everything on my system.

This strongly suggests a conflict between the anti-cheat protection and low-level ASRock motherboard drivers/utilities.

Posting this in case it helps other users and maybe so someone at FACEIT eventually acknowledges the compatibility issue instead of sending users on a endless troubleshooting journey for something their anti-cheat may actually be causing.

I’m making this post because I spent hours trying to fix the 0xFFFE error and the “Driver cannot be loaded” message when launching several ASRock applications such as:

• ASRock Polychrome RGB
• ASRock A-Tuning
• ASRock Restart to UEFI

The applications refused to start and showed error 0xFFFE and “Driver cannot be loaded” with no clear explanation.

I tried many solutions found on Reddit and different forums:

• BIOS update
• Windows updates
• reinstalling chipset drivers
• installing/reinstalling Malwarebytes
• disabling antivirus
• completely reinstalling ASRock software
• running as administrator

Nothing worked in my case.

The problem disappeared immediately after uninstalling Epic Games Launcher and its anti-cheat related services/components.

So yes, after hours of troubleshooting, the “solution” was apparently to remove Epic software entirely.

I also contacted Epic support about the issue. Their response was basically to redirect me to ASRock support, because apparently when Epic anti-cheat blocks motherboard utilities, it somehow magically becomes ASRock’s problem 🙂

Apparently, actual cheaters still manage to bypass Epic’s anti-cheat, yet legitimate motherboard utilities from ASRock get blocked as if they were a security threat. Priorities, I guess.

Meanwhile, uninstalling Epic immediately fixed everything on my system.

This strongly suggests a conflict between the anti-cheat protection and low-level ASRock motherboard drivers/utilities.

Posting this in case it helps other users and maybe so someone at Epic eventually acknowledges the compatibility issue instead of playing tech support ping-pong with customers.