u/Auroral_Siren

I'm finishing my first vial this week and my second one will be charged on Friday. I've been trying to contact customer service for over a week to increase my dose but the messages would disappear every time I checked back. I finally got one to go through and they won't respond. I messaged clinical staff, as well, and they told me to message customer service. I told them I did so hours before and got no response. I don't want the same starter dose I'm finishing but no one will respond to my requests to increase it. I'm not sure what else to try.