Haylo - Floaters? Dust? Fiber?
UPDATE: hyalo has refunded me the full price I paid on gimmecare. we are also working together to figure out what is wrong with my vials to see if it's a batch issue or not. will keep the posts updated!
hey all, ive just received my first order of hyalo yesterday. I took them out today and was inspecting before my shot, and I noticed tiny specks kind of like dust floating around... and not just dust but strands. they look like fiber from clothing and it got me really concerned.
attaching a video here to show the fiber like strand. you can't really see the dust specks in the video but the strand is visible. I was able to capture it in two bottles. in the video in the post you will see it moving across the center and stopping then when I shake the bottle it floated a bit further and it becomes more clear against the white background of the label. these bottles has never been punctured by me and I have not opened their blue caps either. the metallic cover is not shaky, the blue caps can be spinned.
additional info: Quaker community pharmacy, lot H-026, gimmecare telemarket (I've reached out to them but it's currently after hours), 10/2/2026, use by 6/9/2027.
EDIT: okay definitely something wrong. I've already reached out to gimmecare customer service. should I reach out to the pharmacy? or hyalo? thankfully I didn't use anything from these vials 😭😭😭