u/AutomaticPlane4729

PC Crashes

PC Crashes

When I played Diablo IV my PC just went black and when I checked the Event Viewer it showed THIS. Tried the game again and after 10 mins the PC just froze. I later tried a few other games (CS2, Counter Strike Source, Rocket League and Phasmophobia) They didn't crash.

Viewing the reliability history shows THIS

Something to note: Before this my RAM was in the un-optimized slots (1-3) as using the optimized slots (2-4) wouldn't let me boot. I had also been using different version of the RAM as shown in THIS. Version is 4.31 but I was using one with 4.31 and 4.32. RAM may have been in the same set but it was long time ago so cant remember...

I have since managed to get the RAM to work with both RAM sticks with ver 4.32 in the optimized slot (2-4) but still has the same freezing problem.

What I have done:
Changed RAM, Checked RAM using Windows Memory Diagnostic Tool

I will be using DDU and Installing GPU Drivers.

Any help would be appreciated.

PC Specs:

Ryzen 7 3700x
Corsair Vengeance LPX 16GB DDR4 3200Mhz
RTX 3070
Thermaltake Toughpower GF A3 850w 80+ GOLD

Windows:

Windows 11 Pro
25H2
OS Build 26200.8457

Edit 1: I have used DDU uninstaller to reinstall GPU drivers and loaded up D4, game was stuttering but I would assume that's because of the new drivers (had similar stutters after updating drivers before). I played for about 40 mins and there wasn't any crashes. NOT ruling out anything yet.

u/AutomaticPlane4729 — 2 days ago