Problem/Goal: I'm in a dilemma if I will continue to show up but be silent & not talk to her or have another 5-day absence
Context: This deputy manager has built a no chika wall, in my 2 previous visits she was avoidant of me. This started when on visit #7 I informed her of an overpunched item but I told her in a nice way and I was even willing not to get the refund but she insisted it anyway, when I came back after eating I saw her stressed so I asked her "ok ka lang?" she answered with a cold "ok lang" then when I told her "alis na po ako" she replied again with a blunt "Sige". It took 5 days before I returned to the store coz I felt guilty that the overpunched caused her stress, when I came back I told her "Akala ko nagtatampo ka" but quickly deflected "Hindi... Busy lang kami ngayon kaya wala akong time magchika-chika". Maybe she's avoidant of me now coz I've been consistent in asking her "kamusta" so for me to be not affected by her mood she has built a boundary, maybe she doesn't want me to see her stress & absorb her mood but I gave her permission to be "human". I had built a connection with this deputy manager (we are both girls) from the old branch, few days before her "sudden transfer" she became informal to me so when I found out she was transferred I followed her coz I value the hard-earned rapport, she was excited & happy to see me so from then on I travel to her new branch. Now I regret that I informed her of the unpunched item coz that's where the tension started, when I came back after 5 days seems like we were both guessing each other's feelings like she thought I got upset due to her cold response that she made a mistake but I still reached out to show concern & I thought she felt bad that she had to repeat the inventory & audit even if that's part of her role. It's hard to act that we're strangers or I'm a random customer knowing we already have history from the old branch, I don't know when we will get the rapport back coz I'm waiting for the all-clear signal from her. By staying I'm showing that I'm not anymore affected by her mood but I don't know why she feels intimidated by my presence, I didn't do anything wrong I just keep on asking her how she is.
Previous Attempts: 2