u/Available-Lack4879

Has anyone faced this with Jio?
I’m living abroad, and my Jio SIM was deactivated without any warning. Customer care says there’s no way to reactivate it remotely and that I must visit a Jio Store in India, which isn’t possible.
They also said that after 60 days, my number will go back to Airtel (I had ported it from Airtel), and a family member may be able to claim it from Airtel.
Has anyone successfully recovered their number this way? Is it really possible for a family member to do it?
This is extremely frustrating, especially since Jio never sent any warning before deactivating the SIM.