Battery installation
I had a 2023 Genesis GV70 come in last night for a battery test. Found the battery to be bad. It is located under the spare tire in the rear compartment. I remeber going through training and being told we do not change batteries in the rear compartment, trunk, or any had to reach area. On top of that it was absolutely pouring down rain. Would anyone of you changed the battery?
edit: when I made this post I had received a text from our assistant manager stating "we install batteries in the rain" thinking i had received a complaint after doing everything I could to get the person back on the road. but telling her at the end that we dont replace batteries in the rear if vehicles are hard to reach areas. I figured he didn't get the entire story and wanted to make sure I wasnt mis remembering my "training" when I got hired. not that I needed more training on cars as ive got 20 years experience. turns out it was from another store in town selling a customer a battery then saying we wont install them in the rain.