r/AutoZone

This is a throwaway account. I am trying to figure out who to contact about a very rude and unprofessional employee of AutoZone. I tried calling the three different numbers on the front door paper. I have heard nothing. Employees that spoke like he did should not be in front of the public. Any help would be greatly appreciated.

AutoZone constantly says they are taking marketshare away. But they never really specify who they are taking that marketshare away from. The obvious answer is O’Reilly and advanced auto parts. But what if that’s not really their true competitor what if their true competitor is eBay, craigslist, Amazon & other parts retailers online? Are those the channels of distribution that AutoZone says they are taking marketshare from? If the DIFM business is growing faster than DIY business then having the inventory in the store same day should be less important not more important, correct? I don’t they are gaining market share from online.

One brave Zoner.

I’ve been working here for the longest time and it’s been a while since we’ve hired people with any car knowledge. People (whether they should or not) come here for advice as well as parts and 80% of our staff couldn’t tell you the difference between a spark plug and a water pump.

It’s just so frustrating coming in and dealing with angry customers who got front brake pads when they needed rears or they didn’t bother to read any of the notes and just gave them the first part that pops up. Then I get grief for not selling enough bulb grease like gtfo 😭.

I had a 2023 Genesis GV70 come in last night for a battery test. Found the battery to be bad. It is located under the spare tire in the rear compartment. I remeber going through training and being told we do not change batteries in the rear compartment, trunk, or any had to reach area. On top of that it was absolutely pouring down rain. Would anyone of you changed the battery?

edit: when I made this post I had received a text from our assistant manager stating "we install batteries in the rain" thinking i had received a complaint after doing everything I could to get the person back on the road. but telling her at the end that we dont replace batteries in the rear if vehicles are hard to reach areas. I figured he didn't get the entire story and wanted to make sure I wasnt mis remembering my "training" when I got hired. not that I needed more training on cars as ive got 20 years experience. turns out it was from another store in town selling a customer a battery then saying we wont install them in the rain. ​

I've working at autozone since my senior year im now a freshman in collage and I was wondering does autozone give out scholarships for collage students if they are employed there I ask cause im broke and curious.

So you fired me after I called out the bullshit, but now the district manager is going store to store saying, “Because he left, you can’t keep up the WITT?” 😂 You had no problem letting me go, but now you’re bringing up my name because the store can’t keep up? Pick a struggle.
I already had my two weeks in and a better job lined up. I was leaving either way. I just wasn’t going to leave quietly without speaking up about the poor management, the sexual harassment concerns, and a manager who, from what I saw, was scheduled for 40 hours but barely worked 20.
And now I’m hearing the store has gone downhill since I left. Funny how I was supposedly the problem, but you’re still talking about me when things aren’t getting done.
Keep bringing up my name. All you’re doing is making me sound a lot more valuable than you wanted to admit. 🤷‍♂️

The IT department is moronic, the software developers are either underpaid or complete idiots BECAUSE THE SAME BUG HAS EXISTED FOR OVER 3 DAMN YEARS!

not only that autozone has directly violated ADA rights for my store manager, and I’m worried these damn bastards will come after me if I use my cane at work because of my metal implant.

What do you guys type in the call logs for commercial accounts.?I’m tired of writing the same things. Especially when most of my accounts are one man shops.

Same as the title what are label changes why do we do them and would it really matter if I threw away the new one when everything looks the exact same as the old label?