r/AutoZone

I haven't done a battery recycling since the system got updated and I have no clue how to do it now. Use to be we had a battery exchange option right on the side menu, but I noticed that they took that away with the system update and now I'm lost. I got a hold of my manager but she wasn't very helpful. All I know is that somewhere in the system we have a way to take in a battery and give the customer $10, if any of you know how I'm all ears.

Even if I cant get credit for them by doing them at home since it would be off the clock, is there at least a way to see them and review the material at home?

Advanced Auto said this today causing the stock to fall. Isn’t Autozone’s DIY business much larger as a percent of sales?

“However, total enterprise sales performance was impacted by the DIY channel as tighter household budgets constrained spending more than we anticipated, especially during the last four weeks of the quarter."

So im 21f and im about to very quickly jump into the csm position after having horrible csm’s in the past and i decided to take the position myself since the accounts would be happier, we get more money and overall just a happier and faster pace environment for everyone. the thing is i was expecting about 2 weeks to get ready for the panel interview, but now it has changed to this friday i have the panel interview.

so my question is what did y’all do to get ready for it? what should i make sure i mention..etc?

and how do you guys stay organized? i feel like i need 6 binders or something 😭
is there anything that the psm and red shirts always be wanting the csm to do? like for example the guys that were my csms would put batteries and rotors away (til i got there then they stopped doing they’re job for some reason ..

i also am like the star of the store, not to toot my own horn but i’m gonna js give it to you straight, so im already doing everything on the floor, planos, price changes, putting the majority of stock away on truck day and the management part of fixing customer issues and then doing all of commercial alone with one driver. our red shirts barely know how to pull overstock.. so if that tells you anything about the store in general lol

with that mentioned i know most of how to operate commercial but not specifics like the LP dashboard stuff i know i should know numbers and focus 6 .. stuff but yeah

thanks in advance

I don't do it anymore. In the past, it was nothing for me to go check someone's oil and add a quart or two for them if needed. If I sold a bulb and it was one that I could easily do, I'd install it. I'd especially do it for the elderly, and I still will. But as time has gone on, I've begun to notice that people are incredibly lazy and willfully ignorant. We live in an age where everything we have questions on is just a quick Google search away. There's a video for everything. And I'd actually be keen on guiding customers through any of these things if it wasn't for the fact that the moment I go outside and make an attempt to teach them something, I'll be hit with "Well, can you just do it for me?" They don't want to actually learn anything. Basic maintenance is a non-issue to them because they can just keep going to AutoZone and have someone who's making minimum wage do it for them. Mind you, these are not services that are in our job description. We don't get paid to do these things like the techs at the Jiffy Lube down the street would, but we do it for free.

I'm about to begin working as a Part Sales Manager at an AutoZone. What are my real responsibilities (not the basic stuff listed on the job posting ) and what should I be worried about?

Please rant, I want to know the good, the bad, the redundant, the nightmare.
Anything related to Znet, commercial, pos, SMS, drivers, WMD, Order fulfillment, Core, Fix finder, anything.
If it relates in the lack of onboarding/training, if there’s no notification of changes, anything.
Help me help you.

So I’ve worked for autozone for 2 almost 3 years now. I recently just got moved up to a ft PSM position. I am finding it hard to get my CSR’s to do a single thing. Such as front facing, keeping the floors clean, dealing with paper boxes, etc…

I have tried offering a reward like lunch or a gift card. They still refuse to a single thing, I’m ashamed of how the store looks. Our back room is a mess and it all just not how it should look.
My fellow PSM all are veterans of this company and have given up on how it looks.
Me personally I am not proud of how it looks. I need help or advice on keeping the store clean and making sure CSR are putting truck in the correct slots.
What are things your guys do to ensure the store looks great and CSR’s are working.

So I am part time and I have to take 3 days off next month. I have like 70 hours of disability paid sick leave, i’ve never used it in the almost 3 years ive been here. Anyways, my sm denied my regular time off request and now im wondering if that is the best way to go about it since by Connecticut state law, the employer can’t ask for medical documentation to use disability. It also says it can be used for mental health days, so I don’t really see a reason why i can’t use it. All of that is on a poster in the office, so I am getting that information from what Autozone has posted up for their employees in their building. If there are any other suggestions as to how i can get these 3 days off i am open to anything

First time posting ever, throw away because I know how crazy Autozone is about online presence. So hypothetically ... there exist a DM, who, if you are someone they truly like you can do no wrong, they will sweep anything and everything under the rug. They dont care if they have an entire mountain under the rug, they will keep sweeping. There doesnt seem to be an "obvious" pattern for how you become one they will take care of, there are both men and women they look out for. But they will go to GREAT lengths to take care of the ones they have picked out. So far as to tell employees to quit talking about incidents, instruct them to not carry things further up the ladder, the typical hush hush that you see with corrupt leadership. However! There are employees that literally CARRY stores on their backs but lets just use reviews as an example. This DM tells the SM to not make someone look so good and kicks back the review MULTIPLE times. BUT if one of their "lackeys" had a glowing review even if they are a trash person they would approve it.
This DM ignores all the cries for help from stores UNTIL someone gets fed up enough and goes to someone else higher up and extra attention is brought in, but then the DM feigns ignorance and blames the people that have BEEN reaching out for help. Oh! and Heaven forbid the DM have any level of accountability! Everything is someone elses fault, never theirs, they truly believe they do no wrong. If the shit is rolling down hill they will make SURE it bounces over them and on down. The only thing this DM is concerned about is their numbers and trying to move further up, not caring about everyone they leave out to dry, royally screwed over.
So collectively is the area just screwed til the DM gets promoted? Are we just stuck waiting and hoping their replacement is better than them? They have some far reach in the company, considering you know DM and all, is there someone we can actually go to, that'll take care of these complaints ?
Of course this is ALL hypothetically speaking. Just curious who we could reach out to.

I’m currently a red shirt and am going to be promoting to a PSM here soon. Is there any way I can guarantee or basically force my DM to give me $15.00 an hour? Because otherwise I’m pretty sure I’m going to get screwed over at like $13.75 and I am a top employee at my store even better than all of the other PSMs and even the SM. I like working at Autozone because of my stores peers it’s a great team, but I really don’t know how to go about making sure I get paid fairly for my work. Currently getting $11.64 as a red shirt.

So I literally work at autozone as one of second jobs as a red shirt but I never left them on bad terms ive always put a 2 week notice and left to try to pursue more bread but I asked to come back and my store manager was more than thrilled to have me… I’ve been put on a background check for 4 months only to find out later the freaking hr manager was on vacation and heard through the grapevine that he doesn’t like rehiring someone for the third time… is there anything I could do about this ? Autozone really keeps the shit workers frfr

I drive a VW Atlas
This morning for some reason the battery went dead and my car would start.
I have a second car and so I jump start the car so I could drive it to get a new battery.

I jumpstart my car, drove it fine to the AutoZone store,
Bought the battery and the clerk says he will install it for free.
Guy has trouble installing the battery and now the car starts but it won’t drive, the steering wheel won’t even steer.

This is quite upsetting. Anyone had anything like this ?

Can I make them pay for it ?

Overheard a question today I never thought I would hear. "Who cleans your bathrooms bro?", at the moment nobody is cleaning our restrooms. I once took up the responsibility of cleaning them but gave up when a Co-worker(red shirt) walked up to me while on my lunch break to tell me that the bathrooms were dirty and needed to be cleaned ASAP and to not use the designated bathroom cleaning an sterilizing solution. Sorry but if I'm cleaning the restroom I'm going to ensure it's as clean as possible not only for our customers and staff. So until someone takes the reigns and mop they will sit as they are.