u/AwayRace2084

Very disappointing experience with UPS. My Apple replacement iPhone package was marked as delivered, but the box arrived tampered with and empty. The phone was urgently needed for my daughter’s diabetes glucose monitoring.

This same issue happened to me in December 2025, and no meaningful action was taken. There have also been similar reports in Augusta and Evans, Georgia, where packages are damaged, opened, and electronic items are missing.

UPS needs to take this issue seriously and improve package security to prevent theft and tampering.