Telus is the absolute worst scam company
I encourage everyone to never use their mobile services. I just noticed im being charged 13 dollars for “Telus Online Security “ add on which I never agreed to. Then i call to ask about it and remove it , and that whole process of trying to get an agent is the most frustrating experience, absolutely horrible customer service. They tell me I can do it online through app. So I go on the app and the app tells me I have to call their number lol! So I call back and the first guy hangs up, and then finally they remove this scam charge.
I can guarantee these sales people get a kickback of some sort, I cant wait till my contract is up, the absolute worst company ive dealt with, besides all the sales calls pitching me products i dont want , literally every month they were calling me. And the scam calls i get from “ Telus” which look legit, luckily i never fell for them.
Absolute worst