r/CanadianBroadband

Hi everyone,

I'm moving to a new location on July 1 and I'm looking for a reliable home internet plan for a 1-bedroom apartment.

My budget is under CA$50/month (including tax, if possible). We mainly use the internet for:

4K video streaming

Video calls

General browsing

Wfh

I've been comparing EBOX, Carry Telecom, koodo, TekSavvy, Rogers, and Bell. Surprisingly ebox is not available in my building.

I noticed that TekSavvy's 100 Mbps cable plan comes to around CA$44/month including tax. For those who use it:

Is 100 Mbps enough for a household of two adults (and occasionally a child)?

How reliable is the connection in Ottawa?

Do you experience slowdowns during peak hours?

How is TekSavvy's customer service and technical support?

Would you recommend spending a bit more for a 500 Mbps plan, or is 100 Mbps sufficient for most people?

If you know of any better-value internet plans under CA$50/month, I'd really appreciate your recommendations. Referral codes or current promotions are also welcome.

Thanks in advance!

---

Edit: Ended up signing up with Tek savvy...

I scalp trade. Do you notice a considerable difference with bell fibe, if you had rogers before? AI answer says about 10ms faster from ottawa to NJ.

I only do market orders, meaning I always click on the mouse. i never do limit orders, so that's why I'm asking.

I use questrade.

Also, i've read that IBKR is faster than questrade because of DMA? True?

Hey,

I have recently renewed my 2 year contract with telus fibre internet in Alberta. I got 1gbps for $70 a month with $250 credit. My past plan was 1Gbps for $60. I think I got a decent deal but what other offers have you got?

EBOX referral codes provide a one time $25 credit for both the code's owner and the person using the code. It is applied after the customer's first month of service passes, on the code owner's next bill and on the new customer's second bill.

This is the megathread for July 2026. Post your code in a single top level comment here with no other text and no formatting (e.g. post just "ABC123", not "ABC123" or "My code is ABC123, please use it!"), with no spaces before and after your code.

Please do not post your referral code anywhere else on the subreddit.

Thank you!

When Fizz gets RCS and Wi-Fi calling, it's going to be the number one cell operator in Canada. Network is great compared to others

I'm looking into Beanfield's Unlimited Fibre Internet plan and was wondering if anyone here has experience with this ISP.

How has the service been in terms of reliability, speed, latency, and customer support? or any major outages or issues?

Appreciate hearing about your experiences before I decide to switch. Thanks!

Is AFC present in the gigahub?

Supposed to drastically improve 6GHZ band strength

​

Hi everyone,

I'm moving to a new location in Ottawa, on June 30 th and I'm planning to get EBOX 500 Mbps internet.

The online checker shows my address as an "exceptional address", but when I contacted EBOX through chat, they confirmed that service is available at my address. The problem is that I can't complete the order online, so I'm worried I won't be able to get the CA$40/month promotional price that's currently being advertised. the chat people are saying they can only provide the expensive plans.

A few questions:

\- Does anyone have a working EBOX referral or promo code that I can use?

\- Has anyone successfully received the online promotional price after placing their order through customer service because of an exceptional address?

\- Any tips on what to ask the sales agent so they can apply the online promotion manually?

\- can i book for another address and call customer support and charge the address?

\- they are doing a credit check and asking for one month charges as security deposit. is it the same for everyone?

- is there any other internet provider within 50-60 dollars?

Thanks in advance for any advice or referral codes!

I know the CRTC passed the law a bout a week ago about activation fees and cancellations but I want to switch mobile providers and they will charge a one time 40 ish & activation fee can I just straight up tell them I’m not paying it since it’s illegal?

As a worker in the phone retail space, Lucky Mobile has been nothing but a pain in my ass when it comes to trying to port a number out of them to a different company.

No bills, just texts telling you that your bill is due with the last 5 digits of your account number.

I have never been so frustrated with a company and trying to find an account number, Rogers, Bell, Eastlink, Telus, etc... all have it either on the app or on a bill that is inside the app.

For lucky mobile you either have to contact support where they ask you thousands of questions before they give it to you, or dig through support pages after logging in on the web (NOT the app) to find it.

It is beyond frustrating and gives me a headache everytime.

In the essence of trying to make it easier for customers in Canada to switch (I.e. no connection fees, upgrade fees or disconnect fees) would this fall under the category of making things hard for customers to switch their service?

They bury it so deep and make it almost infuriating to find.

Is that something that is viable to report to the CRTC?

I currently use Carrytel for my ISP. I have their wifi router/modem combo in bridge mode and am using my own Ubiquity Edge Router X and two older generation Unifi access points.

From what I’m seeing I should be able to use the NAH they provide in my network room to provide wifi for the bottom two floors of my house (four level side split) and their boost unit (hardwired to the NAH) for wifi on the upper two floors of my house.

As long as this provides decent coverage it should basically make my current set up obsolete. I was thinking about upgrading my AP’s to Wifi 6 versions, but I feel like that probably won’t be necessary.

Telus is having fibre installed in my neighbourhood. They finally ran the fibre to my front lawn and left it in a coil to be ran to my house. Only problem is that there’s only about 150 feet of fibre there and I need a good 165 feet to get around to the back of my house where my network room is.

Videotron helix modem. When the power is out and I am powering my house with a generator, the modem has power and the wifi is working but I have no internet connection. Is this an issue or limitation with the helix modem or is the ISP sub station losing power as well?

Cantley Quebec
J8V 0E3