r/CanadianBroadband

▲ 267 r/CanadianBroadband+2 crossposts

Canadians will be able to flag cellphone dead zones that carrier coverage maps say don’t exist

The CRTC is changing how mobile coverage will be reported in Canada.

Today, carrier coverage maps are largely based on each provider’s own predictive models. The new national standard is intended to make those maps more consistent and closer to what Canadians actually experience.

One of the biggest changes: Canadians will be able to flag locations where reported coverage doesn’t match the signal they actually get.

The CRTC launched the process after acknowledging a major disconnect: official data says 99.5% of Canadians have access to mobile service, while users continue to report dead zones across the country.

The new reporting system is expected to begin being integrated into the CRTC’s Annual Facilities Survey in 2027.

Want to compare networks where you live right now? PlanHub’s Coverage Map lets you explore mobile coverage and nearby infrastructure across Canadian carriers:

https://www.planhub.ca/planhub/coverage-map

Sources:
https://crtc.gc.ca/eng/archive/2026/2026-9.htm
https://crtc.gc.ca/eng/publications/reports/farrpoint2025.htm
https://publisherpt.substack.com/p/crtc-moves-to-make-cellphone-coverage

u/Planhub-ca — 13 days ago

Is Your .ca Website Actually Canadian?

To register a .ca domain you have to meet CIRA's Canadian Presence Requirements. Nothing requires the website, mail or DNS behind it to be Canadian. So all three were checked, one domain at a time, for every live (non-parked) .ca website in our September 2026 crawl: 1,860,851 sites. On top of that running about 6,800 traceroutes from Canadian vantage points, timed operators' servers from Toronto, Montreal and Vancouver, sampled 1,500 registrations through CIRA's RDAP service and checked 989 government websites.

**What came out:**

- **6.5% are Canadian end to end**: a Canadian-owned host in Canada plus Canadian-run mail and DNS. That's 94,077 sites, most of them on HostPapa, GloboTech, Aptum, Tucows, easyDNS and a few other Canadian hosts.

- **54.6% run web, mail and DNS entirely on US-headquartered companies.** That's more than Mexico (40.5%), Australia (36.8%) or the UK (36.6%). In Germany and Japan, 68–71% of sites are domestic end to end.

- **Where a server sits and who controls it are two separate questions.** Half the .ca web (49.7%) answers from a server in Canada, because Cloudflare, AWS and Vercel have edges in Toronto and Montreal. Only 11.3% are hosted by Canadian-owned companies, though, and 81.2% have at least one layer run by a US company or hosted in the US. That second number is the test Ottawa's own digital sovereignty framework uses.

- **Canada has cloud regions, but .ca sites mostly don't use them.** AWS has been in Montreal since 2016, yet only 12.8% of .ca sites on AWS use a Canadian region. On Google Cloud it's 3.5%. Azure is the exception at 48.6%.

- **The biggest landlord of Canadian-hosted .ca sites is French:** OVHcloud's Beauharnois campus hosts 28.5% of them.

- **Wix and Squarespace sit in front of 14.6% of live .ca sites and answer from the US.** Our probes couldn't find a Canadian server for either.

- **Google Workspace handles mail for 18.8% of .ca sites that have mail, and it offers no Canadian data region.** Microsoft 365 (15.3%) has stored Canadian tenants' mailboxes in Canada since 2016.

- **GoDaddy runs DNS for 40% of all .ca names.** Most of those are parked or unused; among live sites its share is 14%. Its DNS servers answer Canadian queries from outside Canada.

- **The federal government is the most Canadian part of the namespace.** 750 of 924 federal websites are on Canadian-owned networks, mostly Shared Services Canada's own. Mail is another story: 65% of federal mail domains hand mail straight to Microsoft 365, and all 18 provincial and territorial domains that receive mail use US operators.

- **The "boomerang" has shrunk.** In 2015, 22% of Canada-to-Canada internet paths in one study passed through the US. Today it's about 6–11%. Starlink is the exception at 38.9%. Traffic to other continents still mostly exits through the US: 71.5% of our traces left North America from a US router.

**The tariff test**

February 2025 is a natural experiment. After it, fewer Canadian-hosted sites moved to US data centres, and Canada did better on that measure than Australia, the UK, New Zealand or Mexico. The difference comes to roughly 4,600 websites, 0.4% of the sites we tracked. Over the same period, 22,259 sites left Canadian hosting for edge networks, almost all of them US-run, and the share of .ca sites hosted in Canada fell from 24.7% to 21.7%.

Mail and DNS went the other way. 3,262 .ca domains switched mail from a Canadian provider to a US one, and 695 switched from US to Canadian. For DNS it was 15,482 vs 7,929. Much of the DNS movement was platforms rather than site owners: customers of Web Hosting Canada and HostPapa ended up on Cloudflare's nameservers. In other words, the defaults changed, and the defaults are American. In CIRA's 2026 survey, 67% of Canadians said it's important that their data is stored in Canada. 5% had actually switched to a Canadian service.

**Check your own domain**

`dig NS yourdomain.ca` and `dig MX yourdomain.ca`, plus a lookup of who owns your website's IP address, will tell you in a minute who runs your domain.

**Caveats:** this measures the public front doors, the first server a visitor reaches. It doesn't see contracts, encryption keys, backups or where mailbox contents are stored. I use the operator's headquarters country as a stand-in for which country's laws reach it. That's an approximation, not a legal opinion.

The full write-up has the ten-test scorecard, the methodology and a CSV for every chart:

https://domainsproject.org/blog/is-your-ca-website-canadian

u/tb0hdan — 10 days ago
▲ 1 r/CanadianBroadband+1 crossposts

Rogers charging illegal cancellation fees on Internet

Moved from Toronto to Oakville July 2026 where Rogers is physically unable to provide similar Internet. They then decided to charge me $180 in cancellation fees for the balance of a 2 yr agreement, recently made illegal by the CRTC, and for a service THEY are unable to fullfill. WTF?

Escalated to Executive Customer Relations and all they offered was $50 off for goodwill. Went to CCTS and case was accepted on merit but is still not resolved. Now has gone to concilliation level but that seems to be a completely backlogged black hole. (What is up with these Telcos?)

It's incredible that great big national rich Rogers is once again harrassing me, an otherwise happy customer until now, for just over $128.

Way to go Rogers in destroying any goodwill you once had with me!

reddit.com
u/Doctorlake — 13 days ago
▲ 2 r/CanadianBroadband+1 crossposts

Bell trying to get me on 2 year contract for Internet?

Hi all,

I just got off the phone with Bell because they keep increasing my bill once again.

After talking to their loyalty department they said the only thing they can offer is a low locked in rate with a 2 year contract.

When I asked about cancellation of the contract she said there would be fees for the amount of months remaining of the contract.

I thought we got rid of those contract fees already? Is that still a thing, or did they find a loophole to get people hooked on contracts again?

I'm pretty annoyed right now because I'm getting the same Internet service I got 10 years ago just for even more money. Where I live there is no good alternative to Bell unfortunately.

reddit.com
u/pickofdestiny89 — 14 days ago
▲ 22 r/CanadianBroadband+2 crossposts

Eastlink is raising Internet and bundle prices by up to $8/month starting in October

Eastlink customers may notice a higher bill this month.

The company has confirmed new residential rate increases effective with October 2026 monthly bills.

Here’s what is changing:

• Internet-only plans: up to $5 more per month
• Internet + TV bundles: up to $8 more per month
• Internet + Telephone bundles: up to $8 more per month
• Internet + TV + Telephone bundles: up to $8 more per month
• Home Security: $2 more per month

Eastlink describes the increases as “up to” amounts, meaning the exact change depends on the customer’s current services and package.

For someone hit by the full $8 increase, that works out to an additional $96 per year before taxes.

One thing worth checking is whether you’re currently receiving promotional bill credits. Eastlink says promotional pricing generally consists of monthly discounts from the regular price, and if the regular price increases, the customer’s monthly price can still increase while the promotional discount itself remains in place.

Eastlink customers should check their October bill to see the exact change applied to their account.

u/Planhub-ca — 14 days ago
▲ 7 r/CanadianBroadband+1 crossposts

Rogers FastMile Nokia 5G Backup Internet

For those considering Rogers 5g backup home internet, be prepared for a lot of service interruptions (see picture). I get 4 of 5 bars of signal pretty consistently and latency is a high >100ms..

I got the service because the primary xfinity service is sometimes very flaky, and yes, I have complained to Shaw/Rogers. The last time I called they literally said your internet is fine right now, there's nothing they can do.

Pretty sure Rogers would like to see the 5g gone.

Still debating if it's worth it - leaning to not.

https://preview.redd.it/e6svqeidxbth1.png?width=2659&format=png&auto=webp&s=7f12a9ca2e704982539a008b6079542739b7c180

reddit.com
u/mmb999 — 11 days ago
▲ 2 r/CanadianBroadband+1 crossposts

Helix black XB6 modem found on the street. Can it be reused at all?

I found this Helix modem on the street, should I clean it up and put it for $10 on marketplace or put it in an electronics recyler? Are these useable at all after its original contract was ended?

reddit.com
u/gnzstation — 13 days ago