u/Axios_

I've been trying to connect my KAJPLATS E12 (800 lm) with my hue bridge but its not going well. I have a paid for version of Hue Essentials and every time I do touchlink, the bulb will flash like normal, then when I select "search for lights" this error pops up.

Im at my wits end, I can't seem to find anything on this code. Any help would be appreciated!