What should people do with rude customers in a workplace?
Today while working this lady came to make a to go order. I work in a restaurant as the person who looks over the register and takes to-go orders, forgot the word. Today I was putting in tips since it takes away an extra task when we close. This lady comes in to order a to go order, but decides to sit in the bar. Right next to where I am but a bit far from the hostess stand, where the menus are.
”Am I getting the menu or are you?”
She asked, sweating and putting up the tips. So I had to stop everything to make this grown woman happy, and get her a menu. She orders from the bar.. no, not like to another worker.. from. How can I hear her?! Then two other workers come in and she comes up and finally tells me her order. She talks slow, and even holds up the line since she can’t specify what hot sauce she wants.
After she gets her food, she decides to look through the whole thing. if this is how they treat me at fifteen, I wonder how they would treat me if I was more older.
But the question is, what should restaurants, stores, businesses in general do with rude customers? What should they do when people decided to be a dumbo that day?