u/BaconOverflow

Is there a certain speed that’s promised/expected with the unlimited high speed US packages?

I’m getting 20Mbps download and 0.1Mbps upload on an unlimited “high” speed US plan (Chicago). As a European living in Asia that’s a completely unacceptable speed, not to mention the 400ms latency.

Wasted 1.5 hours talking to support - AI bot at first, and then fellow humans came asking me to repeat the exact same things the AI bot suggested 🫠

I’ve used Airalo successfully many times in other countries before with no issues so not sure what to do - easiest option is to just refund the whole thing with a chargeback