u/Base_Disastrous

I ordered my usual from my favourite pizza place. Latest order time was 4:10am. It is 5:23am and it has not arrived. The shop has closed so I can't call them. I got the notification that my order was on its way at 3:33am, I was outside at 3:40am, I could have missed it but the store is 10 minutes away by car. I couldn't call the store to check because they had closed. I have in my delivery instructions for the driver to call me as I am at the back of the building and I can not hear if someone knocks on the door. I received no phone call I can not see a refund option on the app. Is there anyway to get a refund?