u/Basic_Zebra_6250

Can’t find the post now but I took your advice about filing a complaint and within 2 days Verizon called me to return the $100 they had overcharged me (and had told me was impossible to return when I spent hours complaining to them).
They have so much money but had to be forced by the government to give back what they took from me.
This is why I love Reddit. You guys rock.