SBI account STOP and update after home verification
My SBI account was put on STOP due to suspicious activity.
I went to my home branch and submitted an application and completed KYC. The branch initially said there was no information about which transaction or which Cyber Cell was involved.
I also filed a grievance on SBI CRH and then on CPGRAMS because I was not getting the basic details.
After the CPGRAMS grievance, SBI replied that a partial freeze was imposed by the bank on the instruction of Cyber Cell NCRP of police station of respective state. They also said they had shared the details of the case with higher authorities.
I went to the bank manager again. He called upper management and got information by email. He told me that there was nothing wrong with my account and that one of the SBI employees would come to my home for verification.
She came to my home 2 days ago and completed the home verification.
Now I want to know what I should do next. Should I wait for the verification report to be processed or should I contact the branch again?
Has anyone had a similar experience where SBI put a STOP on the account, then did KYC and home verification, and later the account was unfrozen?
I mainly want to know what happened after the home verification and how long it took.