u/Bbmin7b5

I have a 2Gig Down/300 Mbps Up connection. WAN speed tests are fine but anything else is stuck at 1Gig Down/30Mbps Up. I've rebooted and the speeds were good for 1 minute and then back to being stuck. Has anyone seen this before? I'd like to avoid a factory reset.

How quickly does symmetrical x-class service arrive after a midsplit? the 300mbps speed is welcome but I would love to get 2Gbps.