u/BeccaTheExplorer

Something’s up with Nykaa and Shadowfax.

My order was shipped on 12th May and the tracking shows it already reached the hub nearest to me since the 13th, but it’s been stuck there for several days with no delivery attempt or movement update.

I contacted both Nykaa and Shadowfax and received generic replies but no actual movement, so I followed up and was met with silence.

I checked Reddit and even Nykaa’s Instagram comments and so many people are facing the exact same issue. It seems to be a widespread problem and no one is taking responsibility.

At this point I’m just trying to figure out whether there’s something bigger going on with their logistics.

Anyone dealing with this, did your order eventually arrive? Edit: I just received my parcel.