Improvement Suggestions?
So I just got promoted from inbound call center agent to a Team Lead, and I also work in our QA department. I know how much this job can suck since I've been doing it non-stop for 3 years now. From a WFH agent's perspective, what would help you do better at work and improve overall morale? Now that I'm in a better position myself, I'm going to try to do as much as I can to improve things for my coworkers. Even really little things would be super helpful. TIA!