u/Beelze_21bub

Good day!

Upon checking, account number *** with Service ID *** under ***. is currently using the IPoE internet protocol.

Please be advised that if you wish to switch to the PPPoE internet protocol, you may request the termination of the existing account and apply for a new line. Once completed, we will be able to proceed with your request accordingly.

Should you need further assistance, please feel free to reach out.

Thank you.

Message from globe business as i am trying to upgrade from 200 mbps symmetrical to 800 mbps. Is it worth the hassle? Or is there a way not to terminate and just upgrade. Thank you