Day 1 uninstalls are killing me (so I built a native AI widget for App Bridge)
Hey guys, tbh I’ve been looking at my uninstall data lately and it’s depressing.
Most merchants install the app, get stuck on the configuration page, and just delete it 10 mins later. They don't even bother opening a support ticket.
And when they DO ask for help, it’s the same basic setup questions over and over. I can't be awake at 3 AM answering webhook questions manually.
I looked into using generic AI chatbots to handle it, but they look super cheap inside the Shopify iframe and merchants don't trust them.
So I built a prototype to scratch my own itch. It’s called Fixt AI. It sits right in the App Bridge, uses exact Shopify Polaris UI so it looks native, reads what page the merchant is stuck on, and gives them the fix straight from my docs. No ugly floating bubbles.
I recorded a quick 45-second demo of what it looks like find video below 👇
Honestly, I'm just trying to validate this before I spend the next month coding the backend. Would you guys actually pay like $50/mo to offload these dumb setup tickets?
Let me know if this is trash or actually useful.