u/BeginningRest51

Hey guys so I gave up on the initial g14 I thought I got on a deal a 2023 white g14 with Ryzen 7 7735hs and Rtx 4050 for around 350 total after shipping and clearing, turns out it was actually too good to be true.

It was listed as for parts due to it not having a ssd and bootlooping, which the seller said the unit was fine they got it 2nd hand was told they needed ram and that would make it operational so they bought ram and tried but they aren’t technical so they didn’t try installing a ssd and os, I was being optimistic that they were really just not technical savvy and got it. After getting it immediately realized a problem it was hitting 90-100 c just in bios and after talking to seller was told the fans were replaced and saw where the heatsink was removed prior to me getting so I assumed it just need a repaste and I’d be good to go, ordered ptm7950 and putty, repasted and still no dice.

got a refund for it and was told to keep the unit, but I saw a working black anime matrix model with Ryzen 9 7940hs + rtx 4060 from a reseller with a 1 year warranty only issue no charger so I ordered it, and it’s fine working amazing, I just used the charger I got with the defective one and swapped over the stick of ram to have 32 gb and my 1 tb ssd,

Issue I’m having now is what to do with the old defective one I was contemplating switching the batteries as the newly purchased one battery health is 83 while the defective one is at 93 but I don’t think it’s worth it , I’ll be docked when doing anything extensive and I have a anker powerbank to help when I’m traveling altho so the 83% is enough since on battery I use it on Linux with heavy power efficiency for best battery life and that gives me 5-6 hours without charge.

I was going to try and sell it back as parts for anyone who wants to try and repair it or needs parts as everything else is good aside from whatever is wrong with the board, I think it salvageable seeing as it boots into windows after a bios flash and able to go to browser and light browsing for like 10-15 minutes before shutting down and looping figure needs some board level work , but I have no repair places where I live in Jamaica to repair it and don’t have the resources or funds to sink into it either, or I would and give it to my GF so trying to sell it but issue now is unable to make a Payoneer account as I keep having issues and eBay has no other payout methods so eBay is off the board.

So what are your thoughts what should I do with the defective machine? What do you think is the issue and if I can repair it how? Does anyone know of a platform I can sell it on as parts internally? Does anyone want to take it off my hands ?

Any advice would be grateful

Hey guys, so just got the ptm7950 and the thermal putty,so before as soon as power on it used to spike to 90-100+ degrees and start bootlooping, so now I have the thermal putty and PTM 7950 freshly installed, I flashed bios and booted successfully into windows no crashing or anything I was leaving it for a sec to see it it spikes or shuts down, ghelper reads around 70c -80c while installing drivers but after installing drivers and running ghelper changing to 60 hz and eco mode it shut down and started looping again back to the rig swoosh continuously, so I’m at a loss idk what else to do from here any suggestions, once the bios is flashed it load back into windows fine works for a few minutes ramp up then process starts again

A lil update, been playing around with it having it cycle on off for some time for PTM7950 and nice been able to get it to stay on long enough to install drivers and al that but still having shutdowns after sometime, before shutdowns happened like 3-5 mins in now once it’s cooled shutdowns are like after 15-20 mins, so far it’s been more stable with cpu boost off and set to eco in ghelper, I limited the cpu watts as well to 25w

So I’ve been working on getting this G14 up and running for last 2 days, so back story, so bought it from eBay, only faults were to be needed an ssd

After getting laptop was informed the fans replaced, when I got it realized heat sink tamper screw was broken, checked paste and saw it was more or less dried ,

Laptop boots into bios fine, all hardware reads, but temp hit 90-100c almost instantly and when trying to boot into windows it would over heat hit its thermal limit and reboot

I ordered PTM7950, and thermal putty, but untill then decided to repaste with HY510 thermal compound I had on hand to atleast boot into windows and light use , but I can’t get past windows recovery start up , as it keeps looping

I’m at a loss as I changed the old thermal putty that was hanging on for dear life for some.05 mm thermal pads on the mosfets and vrms, and repasted with the HY510, on boot thermals are better the start off at like 80 c then ramp up to 100c just in bios and I was able to get to the setup for windows 11 as I had a fresh install, but wasn’t able to complete due to missing WiFi drivers so I completed the install on another computer and installed but it tries to boot then starts recovery and then boot loops.

I’m at a loss, the temps still spike and I know HY510 isn’t as thermal conductive and efficient with transferring heat but I thought atleast would be able to boot and keep temps stable enough to get into windows and try a undervolt

There’s not really any repair shops I can go to I try going to a shop, but they had no idea what’s wrong either, I got a refund from the seller seeing as it wasn’t as advertised but I still want to try recovering the machine