u/BeholdenHail112

My EA account was hacked December 2023 and when I tried logging in to Apex, the account had been banned, even though I personally never did anything ban worthy, and eventually found out that the email had been changed to some random Chinese one,

I tried again for the 4th time recently to recover the account only to be told that the details I provided were incorrect, but in my defense how am I supposed to know the details of an account that 1) i made over 6 years ago, 2) got hacked and had multiple details changed by the hacker,

Apparently providing proof of multiple purchases and half of my identity isn't good enough, has anyone had a similar problem but got it resolved?

oh and the account is locked too, but I'm not sure when that happened