Dealerships are a parasite
Stating the obvious but sharing my most recent frustrations with the dealership model.
My 2020 1500 Limited dash has been delaminating over the past few years. I decided I was tired of looking at it and started to do a bit of research online. I read that a few folks have had luck with RamCares so I called the # and they told me to start the process at the dealership. I live in the Raleigh NC area and called several service centers. They all want to charge $125-250 diagnostic fee to look at my dash and "determine what the issue is." I know what the issue is, they also know what the issue is. They're going to open the door, run their hand over the dash and say "yep, it's delaminated." I'm not paying them that kind of money for that.
Now I'm in a position of ignoring the issue, paying a freaking fee and hoping RamCares will help out, or take to a separate upholstery shop. All are poor options.