u/BenM97

I woke up this morning and seen I had a notification from the on the beach app apologising saying they've had to cancel my booking. I clicked the notification and it took me to the app where my booking is still active. For context I've booked the flights and hotel as a package through them.

I've had no emails confirming a cancellation, I can see the holiday as active in the app and on the website plus I can also check in for the flights on the airlines website still.

I tried the live chat as it's the only method of contact but can't get in touch with a human until tomorrow. The bot did say it can take time for bookings to update on the app.

Has anyone had similar experiences? What do you guys think, should I expect a full cancellation?

I woke up this morning and seen I had a notification from the on the beach app apologising saying they've had to cancel my booking. I clicked the notification and it took me to the app where my booking is still active. For context I've booked the flights and hotel as a package through them.

I've had no emails confirming a cancellation, I can see the holiday as active in the app and on the website plus I can also check in for the flights on the airlines website still.

I tried the live chat as it's the only method of contact but can't get in touch with a human until tomorrow. The bot did say it can take time for bookings to update on the app.

Has anyone had similar experiences? What do you guys think, should I expect a full cancellation?