Recently started a new job, the training that was promised feels nonexistent. I’m starting to feel intimidated by manager for asking for help - any advice appreciated
TLDR: Started an NHS admin job 4 days ago, manager was aware of various things at the interview. I appreciate I might not be picking things up as fast as my colleagues but everyone’s different. Manager has mentioned on the job training several times but when I ask for help, it now feels like that’s being thrown back in my face and I feel like she’s trying to intimidate me.
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So I started a new job on Tuesday as an admin in a GP surgery, after having not worked for a few years. Previously I’ve worked in other NHS teams.
I made my manager aware at interview I had some health issues (some mobility issues, autism & ADHD) and that I was planning to submit an access to work application before starting just in case it could help with certain things. She seemed fine with that. ATW are due to call me next week.
She also said there would be “on the job training” which I was grateful for as there’s loads of different NHS systems and I can’t be expected to know them all.
My 2nd day was intense, I was on the phones all day to patients which wouldve been made easier if I had a bit more training ahead of time on the various computer systems. On Thursday I broke down in the staff toilets, because I was overwhelmed. That would’ve been fine had I not been found by one of my colleagues and my manager.
My manager reiterates that they offer on the job training but that they can take it at my pace and put me on easier tasks until I feel more confident in certain things. I felt listened to and that plan felt manageable. Yesterday however I’m put on the front desk with a colleague is shadowing me, this felt more manageable than my 2nd day but still a bit daunting.
At the end of yesterday my manager calls me into her office and asks how I’m finding it. I’m honest & say I think it’s been better than previous days. She then says (words to the effect of) “the phones are big part of the job and if you didn’t think you could manage it and if you didn’t want to come back on Tuesday, no one would blame you” What the actual fuck? There’s no way I’m resigning. I’ve only been there 4 days I feel like she needs to cut me some slack. What are your thoughts on this?
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TLDR: Started an NHS admin job 4 days ago, manager was aware of various things at the interview. I appreciate I might not be picking things up as fast as my colleagues but everyone’s different. Manager has mentioned on the job training several times but when I ask for help, it now feels like that’s being thrown back in my face and I feel like she’s trying to intimidate me.