How to speak to someone about my claim
I requested a stop shipment and return to me on a package merely 2 hours after I dropped it off to be shipped as the address was wrong.
The tracking 2 days later shows a delivery exception quoting incorrect address but they still delivered the package with the $700 item to the wrong address despite my multiple called to them within those 2 days, and despite their very own system in the tracking acknowledging that the address was wrong.
I have filed 2 claims, both they “resolved” them. No one contacted me about or updated me on these claims, the only way I knew they were “resolved” was because they sent me an email to do a survey on the case.
Ironic also how now, 3 days later and the stop shipment request is still pending