u/Beneficial_Friend345

I’ve never done forms because I’ve always honestly thought that that sort of lead is weak. I fill out a form to get a bit more info but I basically never want to actually be called by some sales rep that now thinks I’m a “hot lead”. I actually hate when that happens except for a few cases where I wouldn’t be able to reasonably get the information I’m looking for without talking to someone/paying for it.

Is it worth setting up a form workflow/automation or should I focus on optimizing for as many inbound calls as I can?

By this I mean should I just route all interest to my phone rather than forcing people to fill out a form to find basic info so I can potentially “sell” them with an outbound call to them upon form completion?

I also found out that phone leads or “inbound phone calls” convert 10x-15x better than form fill outs. This makes sense to me.

Do any of you do a lot of business through forms?

If you agree that phone leads are much better do you have any advice for optimizing for that besides “give us a call at #”?

Has anybody actually implemented automations for their business that have been helpful to them that aren’t just asking claude to do something for them with connected apps?

I’ve tried claude but I find you have to prompt it each time and outputs aren’t consistent enough for a set it and forget it scenario.

If so what are the automations and how did you set them up? Is this reasonably possible to do on your own?

Was digging into my call data this week and i found out about 75% of people I send to voicemail never call back. Apparently the national average is around 85%. This is genuinely an insane number.

On top of that, 78% of customers buy from whoever responds first. So missing a call in effect means the next guy is scheduling their appointment almost immediately and that lead is lost.

For my business thats an amount in lost revenue that I'm sure if I sat down and calculated would hurt to think about.

Anyone else here track this? Curious what your answer rate looks like and whether you've found anything that solves this. I've heard text-back automations work but I don't know how much that would cost and if customers love the idea of that.

Was digging into my call data this week and i found out about 75% of people I send to voicemail never call back. Apparently the national average is around 85%. This is genuinely an insane number.

On top of that, 78% of customers buy from whoever responds first. So missing a call in effect means the next guy is scheduling their appointment almost immediately and that lead is lost.

For my business thats an amount in lost revenue that I'm sure if I sat down and calculated would hurt to think about.

Anyone else here track this? Curious what your answer rate looks like and whether you've found anything that solves this. I've heard text-back automations work but I don't know how much that would cost and if customers love the idea of that.

Was digging into my call data this week and i found out about 75% of people I send to voicemail never call back. Apparently the national average is around 85%. This is genuinely an insane number.

On top of that, 78% of customers buy from whoever responds first. So missing a call in effect means the next guy is scheduling their appointment almost immediately and that lead is lost.

For my business thats an amount in lost revenue that I'm sure if I sat down and calculated would hurt to think about.

Anyone else here track this? Curious what your answer rate looks like and whether you've found anything that solves this. I've heard text-back automations work but I don't know how much that would cost and if customers love the idea of that.