My group of 5 tickets are split between rows 4-60!
I understand sometimes they have to split seats, but one seat is row 4, one is row 5, one is row 32, and the last 2 are row 60...thats an insane spread!
I just submitted a service ticket, and Im really hoping they can fix this, but honestly I'm just ready to ask for a refund for them all. Anyone else get a crazy split like this?
Edit: so the tldr; Don't transfer the tickets you bought together to the rest of the people in your group until after seat assignments.
This is my 2nd game with the same group, and we did not have any issues sitting together after transferring them before seat assignments last time, so I never would have guessed it would cause an issue this time... apparently it does. Customer care got back to me today around lunch time and I was told that the transfers were the reason and while they couldn't do anything about it, "our best option would be, as a group, visit ticket help outside the gates or fan services inside the gates. No guarantee". I asked about a refund and was told "it's too close to the game so my only option is marketplace". Our game is this weekend (Neyland) and we are slated for rain from today until next week, so if they don't cancel the game my option is pretty much A) we all sit by ourselves in the rain or B) put them up for sale and hope others are totally fine with sitting in the rain by themselves. I had all my friends transfer them back to me and I'm going to try marketplace. If not, guess im out the cost of 5 tickets, which pretty much sucks.
So yeah. That's cool. I ultimately know it's my fault they were not placed together, but I never would have guessed that tickets sold together wouldn't still be together after transfer. Learn from my mistakes and don't transfer tickets early!