u/Best-Data-5437

So I recently paid off my phone(over $1k) to unlock it for my deployment. Verizon says it's unlocked and taken care of but I still can't use an additional esim. Does paying it off free and clear not unlock BOTH of the numbers so I can use another esim? I've tried 6 esim companies already and when I go to install them, it says "can't switch sims". What am I missing here?

So I recently paid off my phone(over $1k) to unlock it for my deployment. Verizon says it's unlocked and taken care of but I still can't use an additional esim. Does paying it off free and clear not unlock BOTH of the numbers so I can use another esim? I've tried 6 esim companies already and when I go to install them, it says "can't switch sims". What am I missing here?