u/BetEarly7453

Few days ago my card was used on booking.com. Master debit card . The booking i do not recognise but my card was used. I have often given my card details to my friends if they wanted to use. But i do not recognise which one of them used my card. Card always asked for otp idk why did it not ask this time. I only realised yesterday that my card was used for the transaction. It took me 20 days to realise that transaction took place so i complained after 20 days.
I went to my bank and requested for charge back by marking the payment as dispute. They said it will take two months and if i have not made this payment, they’d refund.!
Does anyone has first hand experience where there master card debit was used on booking.com unauthorised and they requested charge back and they won?

I booked through booking.com for April 2027 but i could not find the ticket for similar date so I cancelled the whole booking. I fall under the criteria ‘free cancellation’ ‘full refund’. Upon cancellation i could see in transaction that it says ‘refund processed’ and it even provided an ‘ARN’ number. I spoke to both hotels that I had booked and they have confirmed they did not deduct or receive any money and the platform did only. I have read on multiple platforms that booking.com is the worst with refunds. Could anyone please tell me if the platform ever refunded anyone in account or even booking.com wallet once the transaction tab in booking.com says ‘processed’. How long can it take to reflect in my account