Catastrophic engine failure on 2023 Crosstrek with 61.4k miles
My husband bought his Crosstrek brand new back in 2023. When I say brand new, I mean it had 11 miles on the odometer.
In March, my family and I were driving 70mph on I-35. After slight acceleration, the car started clunking. No warning lights, no lights on the dash at all. It had just had an oil change 2 weeks prior. Anyway, we're stuck on the side of the road and the car's electrical starts going haywire, flashing everywhere and making really awful sounds. Eventually we get it towed to our local dealership assuming it was the transmission. Nope. "Catastrophic engine failure" is what the tech told us. After saying that our extended warranty may not cover it and that we would be charged $2,300 to break down the engine for diagnostics, the stress went through the roof. The dealership gives us a loaner. A few weeks later they update with what happened--a piece of one of the cylinders had broken off and started bouncing all around the engine. It was a defective part, so if you have a 2023 Crosstrek, keep an eye on it.
Today the dealership emailed saying that the cost will be covered in full. Our Crosstrek was BROKE broke.
